Product features

Everything Wizy Salon does, in detail.

Thirteen groups of features built around how Vietnamese nail salons actually operate — from the walk-in turn queue and gift cards to automated payroll and a 24/7 AI receptionist.

Group 1

Booking & appointment management

Don't miss customers whether they book ahead or walk in. The flow from booking to reminders is automated, cutting front-desk workload and missed revenue.

24/7 online booking

A dedicated booking link for Instagram, Facebook, Google Business, Zalo or your website. Customers pick a service, technician and time without calling — even after hours.

Advanced appointment calendar

See each technician's schedule by day, week or month with conflict detection. Replaces paper calendars and whiteboards.

AI gap-fill

AI spots empty slots and targets customers or promotions likely to fill them, reducing idle technician time.

Automated SMS/email reminders

Reminder sequences at 48h, 24h and 2h before the booking, in Vietnamese or English. Customers confirm or cancel from the message.

Deposits & card-on-file

Require a deposit or keep a card on file for online bookings, with your own cancellation policy to reduce last-minute cancellations.

Walk-ins and appointments together

Scheduled customers stay prioritized while available technicians serve walk-ins — all in one workflow.

Group 2

Walk-in turn queue

One of Wizy Salon's most important vertical features, designed for how Vietnamese nail salons manage walk-ins and technician fairness.

Visual technician turn screen

Live status for every technician — working, waiting, nearly done — updated in real time and ready for a TV display.

Auto assign

Assigns the next technician by your configured turn order, with optional service-specialty priority and an assignment history.

Estimated wait time

Estimates wait from queue length and average service duration, shown at check-in and by SMS.

Automatic turn notifications

Sends an SMS 5–10 minutes before a customer's turn, or shows their name on the salon screen.

Walk-ins and appointments in one queue

Appointments keep their priority while walk-ins route to available staff, with alerts when an appointment is approaching.

Group 3

Contactless check-in

Collect customer information automatically, reduce front-desk workload and make a modern first impression.

iPad check-in at front desk

Customers check in with name, phone, service and appointment status — simple, fast, in Vietnamese or English.

Phone-based check-in

Customers check in from their own phone via a QR code or a link in the booking confirmation.

Automatic customer data collection

Captures phone, email, preferences and notes, creating or updating profiles without duplicate manual entry.

Waitlist & queue integration

Places customers into the correct appointment or walk-in queue instantly, connecting front desk and technician assignment.

Group 4

POS & payments

Fast, clear checkout that supports the payment scenarios salons see every day.

Fast checkout

Services, products, tips and discounts in a single flow.

Split payment

Split across cash, card, gift card or other supported methods.

Tip management

Record tips by technician and link them to services for accurate payout.

Discounts, gift cards & refunds

Apply discounts, accept gift cards and process refunds with full audit history.

Cash drawer management

Track cash activity so end-of-day reconciliation is clear.

Full invoice history

Search invoices by customer, technician, service, date or payment type.

Transparent card processing fees

Clear, competitive processing fees so you understand the real cost of accepting cards.

Group 5

Gift cards

Gift cards are real revenue around Christmas and Mother's Day. Wizy Salon supports both a plastic card you can swipe and a paper card with a QR code, with the balance tracked properly.

Square plastic gift cards

Branded plastic cards issued through Square, swiped or scanned at the counter. No monthly fee, no redemption fee, and Square gift cards do not expire.

Wizy-designed paper cards with QR

Wizy designs the card and you print it locally. Staff scan the QR or type the code — a low-cost option that works from day one.

Gift card templates

Set up reusable templates with a face value, sale price, validity and a design theme for birthdays, thank-yous, holidays or spa gifts.

Partial redemption & balance lookup

Spend part of a card and keep the rest. Staff can look up any card's balance by code before applying it.

Full redemption history

Every issue and redemption is recorded with amount, staff member and linked booking or sale, so the numbers reconcile at end of day.

Buy as a gift

Capture purchaser and recipient details with a personal message when a card is bought for someone else.

Group 6

60/40 commission & automated payroll

Commission and payroll are central to Vietnamese nail salon operations. Wizy Salon removes manual calculation and improves transparency.

Automatic 60/40 commission

Commission from configured ratios and service totals, calculated automatically.

Multiple commission models

60/40, fixed percentage, hourly, hybrid or service-specific rules.

Automatic tip splitting

Tips split by technician and service, removing manual cash calculations.

Payroll reports by technician and period

Review pay by technician, day, week or a custom period.

Payroll export

Export payroll for bookkeeping or accountant review.

End-of-day report

Summarizes cash, card, tips, services, technician totals and commissions.

Group 7

AI receptionist & AI features

Reduce missed calls, fill empty slots and automate routine communication.

AI receptionist 24/7

Answers common questions, helps customers book and captures requests outside business hours.

Smart AI gap-fill

Suggests ways to fill empty calendar slots based on customer and booking patterns.

AI-powered reminders

Reminder timing and wording adapt to customer behavior and appointment risk.

Routine booking request handling

Handles simple booking, rescheduling, cancellation and FAQ requests.

Fewer missed calls

Captures demand when owners and front-desk staff are busy or offline.

Group 8

Customer management (CRM)

Customer history helps you deliver better service and keep repeat visitors.

Detailed customer profiles

Contact info, preferences, service history, technician preference, notes and consent.

Technical history

Track colors, products, designs, formulas, allergies and special instructions.

Customer analytics

Understand visit frequency, spend, no-show behavior, favorite services and retention.

Customer import/export

Import existing customer lists and export data when needed.

Group 9

Loyalty & marketing

Increase repeat visits and referrals.

Loyalty point rewards

Customers earn points for visits, spend or specific actions.

Referral program (coming soon)

Reward customers who bring friends or family. In development — not yet available.

SMS & email campaign builder

Targeted campaigns for birthdays, slow days, seasonal promotions and reactivation.

Review boost

Invite every customer to share their genuine experience on Google at the right time.

Package & membership management (coming soon)

Sell service packages or memberships for recurring revenue. In development — not yet available.

Group 10

Staff management

Connect scheduling, performance, commission and access control.

Staff schedule

Manage working hours, days off, availability and shift changes.

Technician performance tracking

Track revenue, services completed, rebooking, reviews, tips and utilization.

Role-based access

Give owners, managers, receptionists and technicians the right access level.

Commission & turn management

Tie commission settings and turn rules to each staff member.

Group 11

Analytics & reports

Understand the business without manual spreadsheets.

Real-time revenue dashboard

Current-day revenue, booking volume, staff activity and payment mix.

Detailed revenue reports

Break down revenue by service, technician, payment type, period and location.

Customer retention reports

Measure returning customers, churn risk and reactivation opportunities.

Staff performance reports

Compare productivity, revenue, service mix and utilization by technician.

Custom date range & CSV/PDF export

Export reports for bookkeeping, payroll and owner review.

Group 12

Support & user experience

An experience that matches the needs of Vietnamese salon owners and staff.

Vietnamese UI option

A first-class Vietnamese interface, essential for adoption in many Vietnamese-owned salons.

Official App Store & Google Play apps

Distribution through trusted app stores for safety, trust and reliable updates.

Vietnamese-aware customer support

Support that understands salon operations and communicates in Vietnamese when needed.

Simple onboarding

Clear setup steps, direct support during the first week and feature walkthroughs.

No long-term contract

Monthly subscription, free trial and no long-term contract reduce the risk for small owners.

Group 13

Wizy Agency: integrated marketing

Pair salon operations software with marketing execution.

Full-service marketing

Branding, content planning, social media and customer growth strategy for salons.

Social media management & growth

Monthly planning, photo/video production, reels, posting cadence and message handling.

Vietnamese community marketing in Canada

Campaigns designed for the Vietnamese community in Toronto and other Canadian cities.

Software + marketing bundle

Software improves operations, marketing brings customers — together a complete growth package.

Industry & community understanding

Practical understanding of the nail industry and the Vietnamese-Canadian salon community.

Comparison

Wizy Salon vs. the alternatives

Wizy Salon combines Vietnamese-friendly UX, a specialized walk-in turn queue, 60/40 commission, tip splitting, an AI receptionist, official app distribution and Vietnamese-aware support.

Starting price

WizySalon
$55 CAD/mo (annual)
Fresha · Vagaro · Belle Biz
Free – $55+/mo

Full Vietnamese UI

WizySalon
yes
Fresha · Vagaro · Belle Biz
Rare / limited

Walk-in turn queue

WizySalon
yes
Fresha · Vagaro · Belle Biz
Basic or none

Automatic 60/40 commission

WizySalon
yes
Fresha · Vagaro · Belle Biz
Complex or none

Automatic tip splitting

WizySalon
yes
Fresha · Vagaro · Belle Biz
Limited or none

Gift cards (plastic + paper QR)

WizySalon
yes
Fresha · Vagaro · Belle Biz
Higher tier only

iPad check-in station

WizySalon
yes
Fresha · Vagaro · Belle Biz
Higher tier only

Staff role permissions

WizySalon
yes
Fresha · Vagaro · Belle Biz
Higher tier only

AI receptionist

WizySalon
yes
Fresha · Vagaro · Belle Biz
Add-on or none

Vietnamese-aware support

WizySalon
yes
Fresha · Vagaro · Belle Biz
None

Marketing bundle

WizySalon
yes
Fresha · Vagaro · Belle Biz
None

Ready to run your salon the Wizy way?

Free 30-day trial, no credit card, no contract. Direct onboarding support during your first week.